Introduction

At Travel Saga Holidays India Pvt. Limited, we strive to provide the best travel experience for our clients. This Refund and Returns Policy outlines the terms and conditions for cancellations, refunds, and returns related to holiday packages and visa services from India.

Holiday Package Cancellations

• Clients may request cancellation of a holiday package by contacting our customer support.
• Refund eligibility depends on the package type, booking date, and service provider policies.
• Cancellation charges may apply as per the specific package terms.

Visa Services

• Once visa applications are submitted to the embassy or visa authority, fees are non-refundable, as they are controlled by the issuing authorities.
• If an application is rejected due to errors on our part, we commit to correct and resubmit without additional service charges.

Refund Process

• Refund requests are processed within 7–14 business days after verification.
• Refunds are credited to the original payment method used at the time of booking.
• Any bank or payment gateway charges may be deducted from the refund amount.

Returns Policy

• Physical products, if any (like travel kits or documents provided), must be unused and in original condition to be eligible for returns.
• Return requests must be made within 7 days of delivery and approved by our team.

Contact for Refunds or Returns

• Clients can submit requests via email: [email protected]
• Or phone: +917300007075
• Our team will review and respond promptly to ensure fair resolution.

Conclusion

Travel Saga Holidays India Pvt. Limited is committed to ensuring transparency and fairness in all refund and return matters, helping our clients feel confident in booking holiday packages and visa services from India.Learn more about us.